Ulliance First Responder Support Team

First Responders are in the business of helping other people. Meeting the emergency demands in our communities can be draining physically and emotionally and may leave you feeling exhausted. 

First Responders deserve the care and support that they give to others every single day. To keep up with these responsibilities sometimes requires that you put YOU FIRST. That's why Ulliance has developed the U*F1RST program. We understand the issues you face and want to be there for you.

The U*F1RST counselors have years of experience supporting the unique challenges that First Responders encounter. You are the backbone of our community, and we are putting U*F1RST.

Counseling - First responders face unique stressors both on and off the job—shift work, high-pressure environments, sleep disruption, and complex family dynamics, to name a few. These challenges can take a toll on mental health and relationships. That’s why the U*F1RST program offers confidential, short-term, solution-focused counseling designed specifically for first responders and their families. Our network of experienced, culturally competent counselors understand the reality of life on the front lines. Counseling is free, easy to access, and available in-person, by phone, or via secure video, so support is always within reach.

Crisis Support - U*F1RST mental health professionals are available by phone 24/7/365.

Well-being Portal - Anytime access to articles, resources, healthy-living tips, webinars as well as our orientation videos.

Coaching - Life Advisor Coaches offer telephonic or video support for individual life enhancement goals, such as education, career advancement, financial or self-improvement goals.

Resources- Consultants provide recommendations and resources available to First Responders within the community.

Work/Life Materials - Information on a wide range of work-life balance topics are easily accessed through the EAP portal in the form of webinars, videos and PDFs.

Legal & Financial Consultations - Ulliance professionals can connect employees with resources to assist individuals regarding legal and financial issues.