Life Advisor Resolution EAP Model EAP®

Invest in Employee Well-being With the Best Employee Assistance Program

Our trademarked Resolution EAP Model® is a proprietary short-term counseling model that offers a flexible number of visits - unlike the fixed number of visits offered by traditional EAPs. We have developed this program specifically to meet the mental health needs of today’s complex and changing workforce.​

On average, 94 percent of employees experiencing substance abuse or emotional difficulties managed their personal problems and work/life challenges within the Ulliance Life Advisor Resolution EAP Model®, utilizing our solution-focused, short-term counseling process.


  • A large client company, through its third-party administrator, reported a $2,869,769 cost savings in the area of mental/nervous and substance abuse benefits after implementing the Resolution EAP Model®.
  • With our Resolution EAP Model®, a client company saved $27,000 annually by decreasing behavioral healthcare claims costs on its self-funded medical plan. These savings were over and above the cost of the EAP.
  • In just one year, a hospital recognized a 50 percent reduction in its emotional well-being and substance abuse claims by implementing our Resolution EAP Model®.
  • After just one year of implementing the Resolution EAP Model®, a large international company had outpatient mental/nervous and substance abuse healthcare claims 25 percent below their peer group.
  • At Ulliance, we help increase your return on investment and people in terms of cost, productivity and relationships. So, what’s your return on investment and people? If you’re not sure, look to Ulliance.
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Because your employees bring more to work than just their lunches or Zoom faces.

Remember why the EAP was created? It was supposed to help your employees and managers with personal concerns that impact their ability to work and live a quality life—achieving a more complete emotional well-being.

Welcome to the Life Advisor EAP® from Ulliance. We’ve created our own unique, Resolution EAP Model® designed to resolve and manage workplace conflicts, personal concerns and life challenges—most within our EAP services.

Imagine the value that the best employee assistance programs can provide to your organization:

  • Flexible Employee Assistance Programs (EAP) to meet your specific needs
  • Decreased behavioral healthcare insurance claims
  • Lower EAP costs
  • Flexible number of face-to-face sessions aimed at resolving issues
  • Robust EAP portal offering valuable work/life content
  • Mutiple methods of communicating and promoting the EAP services and resources
  • Guided Behavioral Care model integrated with medical plans
  • Broad selection of work/life services and materials
  • Dedicated account managers to advise on work performance issues
  • High level of utilization (double the national rate)
  • Manager and HR support by having experts provide services for employees
  • Experienced clinical Account Managers in handling workplace crisis occurrences

Well-being Definition

By the Numbers

According to the Department of Labor, employers on average save $5 to $16 for every dollar invested in an effective Employee Assistance Program.

According to the Employee Assistance Professional Association (EAPA), a robust EAP can provide employers with:

  • 35% decrease in healthcare expenditures
  • 30% reduction in Workers’ Compensation claims
  • 33% less use of sick leave benefits
  • 65% fewer workplace accidents

Maximize Your EAP's Value and ROI

Our EAP has a higher level of participation – double the national rate –which means it pays for itself. Use our ROI calculator to learn how investing in a better EAP can save you money.

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A Story

The Impact of Emotional Stress

In this video you will learn what emotional distress is, how it affects your body, mind and behavior. PLUS take a look at some stats pertaining to the workforce.

Stress Tips

Life Advisor ​Well-being Portal​

The Ulliance Life Advisor App is your FREE and CONFIDENTIAL resource available to you and your dependents. The app contains a variety of resources, tools, articles, and general information about EAP services provided by Ulliance. It also allows you to contact us today to get connected with a Life Advisor Consultant and start living a healthier, more balanced life.


Once you are logged into the Life Advisor App, you’ll have access to trusted content curation in the Life Advisor Resources section. The goal of this content is not to be a library, but actually a service that gives the user regularly updated, relevant content on trending work-life topics. With this structure, there is an additional value every time you visit the mobile app since the content is pushed to you instead of searching for it on your own.

Currently available topics that are curated and pushed to you:

  • 21st century living
  • Addiction
  • Alcohol and drugs
  • Dealing with change
  • Emotional
  • Family
  • Financial
  • Job
  • Legal
  • Leisure activities
  • Loss
  • Medical
  • Relationships
  • Managers

Connect Through the Life Advisor ​Well-being Portal​

Employees can logon and  learn more about their EAP benefit, schedule a counseling session, or discover additional work/life resources.  Their are many ways to contact or connect with services and resources such as:

  • Text to request an appointment​
  • Click to send an email to open your default email application​
  • Click to call to speak with one of our trained employee counselors​
  • Fully responsive portal on all handheld devices​
  • Watch a video on how the EAP works​
  • Send us your questions directly through the form in the portal​
  • Log in & request a call or appointment​

Life Advisor Services & Resources

The portal allows employees to search on their own time for a resource topic or service that may be helpful for their particular work/life solution. Some of the services and resources include:

  • Counseling - Short-term solution focused counseling for employees and their family at no cost and always confidential.
  • Coaching - Employees can connect with a coach for encouragement & guidance to meet personal goals.
  • Legal & Financial Referrals - From legal advice  to helping employees create a budget, employees can all for a FREE 30-minute consult.
  • Identity Theft Credit Monitoring - A brand-new benefit has been added to the Life Advisor EAP to help protect employees from identity theft.
  • Crisis Support -  24/7 crisis support to help employees work through life issues of any size—big or small.
  • Child & Eldercare Referrals - Family is the most important thing in life—resources for children and aging parents.
  • Resource Library - Search through tens of thousands of total well-being articles, videos, resources and activities.
  • Well-being Assessments - From anxiety to healthy eating we have a bundle of self-care assessments.
  • Healthy Tips - Trending health & safety tidbits that focus on total well-being. Recipes, too!
  • Webinars - On demand webinars focusing on work/life balance issues and remedies.
  • Discount Program - The Working Advantage, provides great savings on hotels, movie tickets, restaurants and more!
  • Newsletters - Every month we create a custom newsletter addressing real-life issues—with solutions.
  • Web Resources - We’ve done the work for you and created a collection of well-being resources.
  • Well-being Chat - Chat is available for employees to speak to someone more neutral about adopting a healthier lifestyle.

We also have content targeted directly to the HR professionals at our client companies that includes:

  • Content related to crisis situations
  • Additional benefits available to covered employees
  • Quick access to their Account Manager


Ulliance offers a retiree Employee Assistance Program called Your Senior Coach. Your Senior Coach is a completely confidential, short-term counseling service, utilizing a practical approach toward problem resolution. Sometimes we are so close to a problem that it becomes hard to look at it, and therefore, we may have a difficult time identifying the solutions. Professional assistance can make the difference between a problem repeating itself, and resolving it for good the first time the problem occurs.

Your Senior Coach includes:

  • Counseling services – telephonic
  • Legal & financial services – credit counseling, access to attorney
  • Specialty services – elder care, language line, etc.
  • Retiree-life services – books mailed to you, free of charge
"Ulliance offers so many valuable EAP resources. We really value the Smart Manager Webinar Series, the Ulliance Account Managers are so knowledgeable and do such a great job hosting them. "HR Director